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Billing & Payments

Annual Drinking Water Quality Report for the Year 2016, Results from the Year 2015 (most recent)

Annual Drinking Water Quality Report For the Year 2015, Results from the Year 2014

Annual Drinking Water Quality Report For the Year 2014, Results from the Year 2013

Public Works Dept

Lead in Drinking Water

WATER DEPARTMENT

Bad taste or sediment in tap water?  Call the 24-hour emergency number.

Connecting?  If you are connecting to the water or sanitary sewer system, there is a $3000 charge per system.  The application form can be filled out in the DPW office on the second floor of the municipal building at 445 Lafayette Ave. 

Estimated bill?  Call the service number to schedule an appointment for an actual reading or repair. 

High bill?  Call the service number for an explanation or a meter re-read. 

Leaking meter?  Call the service number for a replacement at no cost if you already have an outside meter 

Leaking water service?   Property owner's responsibility 

Leaking valve?   Homeowner's responsibility but only the Water Department can turn the water off at the curb. Call the service department to schedule a shut off. 

Leaking hydrant or water main in road? Call the 24-hour emergency number. 

Moving?  If you are responsible for the water bill you must call the service department two business days before the closing or two days before you move to request a final reading.  Have the name of the person who will be responsible for the bill after you move when you call. 

Low water pressure?  Call the service number,  or, if off business hours, call the emergency number. 

Please remember that Borough Ordinance 180 chapter 220D requires the installation of an outside meter (also called a remote) for all homes and some businesses.  Call the service department if you do not have an outside meter.  The size of the meter determines the cost. 

There is a cost for certain water service functions. 

Louise Siano, Collector of Water Rents 

24 HOUR EMERGENCY NUMBER
    973-427-2501

SERVICE ISSUES:
    973-427-2378   Mon-Fri, 8:30-4:30

BILLING ISSUES:
    973-304-2060   Mon-Fri, 8:30-4:30

Hawthorne North Pump Station

 

An article dated 9/20/2016 in northjersey.com reported that a substance known as hexavalent chromium was found in Hawthorne's water supply, as well as other locations throughout northern New Jersey and across the country, with Hawthorne's level being 35 parts per billion (ppb).  This information derives from tests performed by the Borough and reported to the EPA from 2013-15 at the request of that federal agency as it studies a possible change in regulatory standards.  The current limit for total chromium in drinking water is 100 ppb.  The Borough is supportive of the EPA effort to evaluate and set reasonable limits on hexavalent chromium, and will ensure that our water supply remains in compliance.  For more information on chromium in drinking water, please visit the EPA website.

https://www.epa.gov/dwstandardsregulations/chromium-drinking-water